FAQ
How Do I Apply For an Apartment?

You can easily complete the entire leasing process online by clicking here. Fill out and submit your application, your guarantor’s application, and your roommate preferences form. You can even complete the lease for your new apartment online! We are also available on site if you wish to visit us to apply in person.

How do I qualify for SMART Housing

If you are currently receiving need-based financial aid, you may automatically qualify. You would need to look at your current Financial Aid Award Letter for Fall 2019 and Spring 2020, then compare your grants/scholarships/loans to the approved need-based Financial Aid list. If you have any items that appear on the list, no matter the amount, then you automatically qualify for S.M.A.R.T. Housing.

Where is the Moontower Leasing Office Located?

The Moontower temporary leasing office is located at 2324 Guadalupe Street, Austin, TX 78705.

Is On-Site Parking Available?

Yes! Moontower offers reserved parking spaces in our underground parking garage. They’re first-come, first-served, so be sure to reserve a space before we sell out.

When is Rent Due?

Rent is due by the 1st of each month and late fees will begin accruing on the 4th.

Do I Have to be a Student to Live Here?

No, you do not.

Where Will Moontower be Located?

We’re located at 2204 San Antonio St., Austin, TX 78705

If I qualify for SMART Housing, what floorplans do I have to choose from?

If our office has determined that you qualify for SMART Housing, you can choose a bedroom in the Travis floor plan.

When is the Leasing Office Open?

The leasing office hours are:
Monday-Friday: 9:00 a.m.-6:00 p.m.
Saturday: 10:00 a.m.-4:00 p.m.
Sunday: noon-4:00 p.m. 

What is an Individual Lease?

An individual lease is a per-bed lease. You sign a lease for a bed in the apartment and share common areas with roommates. This allows you to live with roommates without having to worry about whether they’re going to pay on time.

What is Included in the Rental Rate?

The rental rate includes a full furniture package, high-speed internet, cable, and access to all of our Class A amenities.

How Do I Pay Rent?

You’re welcome to pay by check or money order at the leasing office during business hours, or you can pay online here!